Terms of Use

These General Terms of Use (the “Terms”) govern the relationship between PAUMAS, obrt za digitalna rješenja, vl. Thomas Divjak (the “Provider”), as the provider of the Adria ERP software service, and the user of the service (the “User”), regarding use of the Adria ERP application available at app.adriaerp.com.

By using the application and accepting these Terms at registration, the User confirms full agreement with them.

Definitions

• Provider: PAUMAS, obrt za digitalna rješenja, vl. Thomas Divjak, OIB: 65558723959, MBO: 98820516, Flengi 17a, 52450 Vrsar, registered in the Crafts Registry (Istarska County, Department of Economy, Poreč branch office), email: info@adriaerp.com.
• User: a legal or natural person using the Adria ERP service.
• Service: the Adria ERP software (SaaS) service for issuing and fiscalizing invoices, e-Invoices, payroll, and managing client, product and document records.
• Application: the Adria ERP web application available at app.adriaerp.com.
• User Account: the username (email) and password used to access the Service after registration.

The Provider undertakes to maintain and update the Application in accordance with the applicable regulations of the Republic of Croatia and professional standards, and to apply reasonable organizational and technical data-protection measures.

Depending on the chosen plan, the Provider gives the User access to the Application and its functionalities, and cloud storage space.

Limitation of liability

The Provider is not liable for:

• the content and accuracy of documentation and data the User enters into the Application;
• misuse of the User Account by the User or an unauthorized third party;
• inability to use the Service due to force majeure or circumstances beyond the Provider's control (e.g. internet outage);
• indirect damage arising from improper or incorrect use of the Service.

• The User keeps User Account credentials as a business secret and protects them from loss or unauthorized access.
• The User must immediately notify the Provider of any compromised User Account.
• The User warrants the accuracy of data provided at registration and promptly corrects it where needed.
• The User uses the Service in accordance with Croatian law and good business practice.
• The User is responsible for the accuracy of the data it enters and for meeting its own tax and other legal obligations.

User support provides general information on how the Application works. The User reports any irregularities to info@adriaerp.com so the Provider can remedy them within a reasonable time.

The price of the Service is based on the chosen subscription plan and published at adriaerp.com. The User is clearly informed of the price before purchase.

The Provider may occasionally offer free plans or promotional discounts under clearly defined conditions. The Provider is not registered for VAT (small-business exemption, Article 90 of the Croatian VAT Act), so no VAT is charged on the prices.

The Application, source code, interfaces, databases, graphics and related documentation are owned by the Provider. Reproducing, distributing, modifying or otherwise exploiting them is prohibited, except as necessary to use the Service under these Terms.

Data the User enters into the Application remains the User's property.

• The User cancels the subscription within the Application; use ends at the end of the paid period.
• In case of a breach of these Terms, the Provider may disable access with immediate effect.
• Within the Application the User can request permanent deletion of all their data; after confirmation the data is permanently deleted, except for data we are legally required to retain.

The Provider may amend these Terms with prior notice to Users. The User is deemed to have accepted the changes unless they cancel the Service within 8 days of notification.

The parties will seek to resolve any disputes amicably, failing which before the competent court in the Republic of Croatia. The invalidity of any single provision does not affect the validity of the others.